Privacy Policy

Red Willow Event Center

Effective Date: March 16, 2026

Red Willow Event Center (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us through forms, chat, email, or SMS messaging.

1. Company Information

Red Willow Event Center
5805 Woodville Rd
Northwood, Ohio 43619
United States

Phone: +1 (419) 972-1382
Email: [email protected]
Website: https://redwilloweventcenter.com

2. Information We Collect

We may collect information that you voluntarily provide when interacting with our website, including when you submit forms, request information, or communicate with us.

Personal information collected may include:

• Name
• Phone number
• Email address
• Event details or inquiries
• Messages submitted through website forms or chat widgets

We may also automatically collect certain technical information such as:

• IP address
• Browser type
• Device information
• Pages visited on our website

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries or service requests
• Provide event venue information and booking support
• Send confirmations and reminders
• Communicate updates regarding events or services
• Improve our website and customer experience

4. SMS Messaging and Communications

By providing your phone number through our website forms, chat widget, or booking tools, you consent to receive text messages from Red Willow Event Center.

These communications may include:

• Booking confirmations
• Appointment reminders
• Event information
• Customer service responses
• Occasional promotional updates

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

5. Sharing of Information

Red Willow Event Center does not sell, rent, or share personal information with third parties for marketing purposes.

Mobile phone numbers and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only with trusted service providers that help operate our business, such as:

• Customer relationship management systems
• Messaging platforms
• Website hosting providers

These providers are required to protect your information and use it only for the services we request.

6. Data Security

We implement reasonable technical and administrative safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, operational, and business requirements.

8. Your Rights

You may request to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent to communications

Requests may be submitted using the contact information below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised effective date.

11. Contact Us

If you have questions regarding this Privacy Policy or how your information is used, please contact:

Red Willow Event Center
5805 Woodville Rd
Northwood, Ohio 43619

Email: [email protected]
Phone: +1 (419) 972-1382